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Saturday
Sep172011

[Asian] Spring Rolls

 

 

Restaurant: Spring Rolls
Cuisine: Asian & Thai
Location: Downtown/University of Toronto
Address: 40 Dundas St W
Price Range: $10-15

1: Poor
2: OK
3: Good
4: Very Good
5: Excellent

Food: 3
Service: 1
Ambiance: 2
Overall: 1.5

So I said I will prob come back to Spring Rolls after last visit, and I did, maybe a little too soon. My family was just in the area and couldn't decide where to go so I said why not? BIG MISTAKE.

The moment I walk in, there is no hostess at the front, but that's ok- she was prob busy with some other customer. However, I see two waitresses right behind the front desk chatting away infront of the cash desk. One of them turns around and looks at me, to be exact, gives me a really bitchy look. Uh.....WHY? I am just here to eat! Plus would it really kill you to just say hello and tell me that the hostess will be with me shortly? I do understand that they are only hired as a waitress so it's not exactly their job, but don't make the customers feel awkward by just staring at them.

After we sit down, the waitress comes over. She is THE most awkward waitress I've ever dealt with. She asks me if I've been here before, I answer 'yes' and she just laughs awkwardly.....Why did you even ask me that question if you are going to laugh? I didn't say anything funny. She tells me about the Special of the day, I can't even understand her cause she is mumbling and looking at the table next to us.

Ordered: Singaporean Curry Vermicelli

This dish was actually decent, it's not really spicy at first but the curry flavor kicks in after few bites. This was good with hot sauce.

Ordered: Special Pad Thai with Tiger Shrimp

They have few different types of Pad Thai and you get to choose between Shrimp, Chicken and Vegetables. This had very odd neon ketchup color to it, almost unnatural. It came with big shrimp pieces but tasted very food-court-like.

Ordered: Tom Young Soup + Jasmine Rice

Tom Young Soup was way too sweet it was almost like spicy dessert. I've been to Thailand and had authentic Tom Young Soup so I know how it's suppose to taste. I do understand Spring Rolls is asian fusion based but this was just horrible. I am upset that people in Toronto will eat this thinking it's good when it doesn't even taste like it's suppose to.

Little more on service, their staff needs major training. It's THE most awkward/unplesant service I ever had with franchise restaurants. Other than the waitress issue I've mentioned before, their busser needs to be re-trained. After my last bite, I was still mid-way of putting down my fork, he appears out of nowhere and just grabs my plate. OK so I realize I am done eating, but you don't just immediately grab them without asking. This is a restaurant, I am not eating here for free. I am paying for my food AND service, so don't rush me. And then he wanted to grab other plates that still had food and I had to stop him. WHATS THE RUSH DUDE? Leave us alone!

Waitress was never there when we looked for her, yet the busser was in my face and getting on my nerves when I didn't even need him. And of course, the waitress checked off the last box of worst service sheet by taking forever with the cheque.

Summary: Was the food bad? it's mediocre. Will I go back? if I had choice I would rather walk down another block and go to a chinese restaurant. Other than convenience, it never really impressed me and now with the horrible staff? I am never going back.

Spring Rolls on Urbanspoon

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